Mughele, E. S., Ogala, J. O., & Okpako, E. A. (2024). Utilizing Amazon Web Services Tools for Efficient Multilingual Omnichannel Contact Centres. Faculty of Natural and Applied Sciences Journal of Computing and Applications, 2(1), 51–57. Retrieved from https://fnasjournals.com/index.php/FNAS-JCA/article/view/498